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Kawnek Enterprise

Terms & Conditions – KAWNEK

This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules thereunder. This electronic record does not require any physical or digital signature.

These Terms & Conditions govern your use of https://kawnek.com/ (“Website”) and the services offered by KAWNEK, managed by B. Lalmalsawma (“we”, “our”, “us”).

By accessing or using our Website or availing our services, you agree to be bound by these Terms.

1. Business Information

Business Name: KAWNEK
Managed By: B. Lalmalsawma

Registered Address:
1st Floor, Y-141, B. Dawngzela Building,
Chanmari Ramhlun Road, Mizoram Cotton Mill,
Aizawl Venglai, Aizawl, Mizoram – 796007, India

📞 +91 9996244310
📧 malsawma004@gmail.com
🌐 https://kawnek.com/

2. Eligibility

By using our Website or availing our services, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into a binding agreement
  • The information provided by you is accurate and complete

3. Services Offered

KAWNEK provides digital and technology-related services, including but not limited to:

  • Website Design
  • Website Development
  • E-commerce Website Development
  • UI/UX Design
  • Website Maintenance & Support
  • Landing Page Development
  • Custom Web Solutions
  • Business Website Development
  • Domain and Hosting Assistance
  • Related IT and Digital Services

The scope of services shall be determined based on individual project requirements and agreements.

4. Project Requirements

Clients agree to:

  • Provide accurate project requirements and information
  • Supply content, images, logos, credentials, and other materials required for project execution
  • Review and approve deliverables within a reasonable timeframe
  • Cooperate during the development process

⚠️ Delays caused by incomplete information or delayed approvals may impact project timelines.

5. Quotations & Payments

  • Project quotations are based on the agreed scope of work
  • Additional features or modifications outside the agreed scope may incur extra charges
  • Payments may be collected in advance, milestone-based, or upon project completion as mutually agreed
  • Services may be suspended if payments remain outstanding

Payments are processed through secure third-party payment gateways where applicable.

6. Project Delivery

  • Estimated delivery timelines are provided for reference purposes only
  • Timelines may vary depending on project complexity, revisions, client feedback, and third-party dependencies
  • KAWNEK shall make reasonable efforts to deliver projects within agreed timelines

7. Revisions & Change Requests

  • Reasonable revisions may be provided as agreed during project discussions
  • Additional revisions, redesigns, or change requests beyond the agreed scope may attract additional charges
  • Significant scope changes may require revised timelines and pricing

8. Intellectual Property

  • Client-provided content remains the property of the client
  • Upon full payment, ownership of the final approved website deliverables may be transferred to the client unless otherwise agreed
  • KAWNEK retains the right to showcase completed projects in its portfolio unless restricted by a separate written agreement

Unauthorized copying, redistribution, or resale of our proprietary work is prohibited.

9. Third-Party Services

Projects may involve third-party services such as:

  • Domain registrars
  • Hosting providers
  • Payment gateways
  • APIs
  • Plugins
  • Software licenses

KAWNEK is not responsible for downtime, policy changes, pricing changes, or service interruptions caused by third-party providers.

10. Service Disclaimer

While we strive to provide high-quality services, we do not guarantee:

  • Uninterrupted Website operation
  • Specific search engine rankings
  • Particular business outcomes or revenue growth
  • Compatibility with all third-party platforms or future software updates

11. Limitation of Liability

KAWNEK shall not be liable for:

  • Business losses
  • Loss of revenue or profits
  • Data loss caused by third-party services
  • Delays caused by client-side issues
  • Indirect or consequential damages

Our maximum liability shall not exceed the amount paid by the client for the relevant service.

12. Termination of Services

We reserve the right to suspend or terminate services if:

  • False information is provided
  • Payments remain unpaid
  • Services are used for unlawful purposes
  • These Terms are violated

13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Aizawl, Mizoram.

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Continued use of the Website or services after such changes constitutes acceptance of the updated Terms.

15. Contact Information

KAWNEK
📞 +91 9996244310
📧 malsawma004@gmail.com

Refund Policy – KAWNEK

This Refund Policy applies to all services offered through https://kawnek.com/ (“Website”) and operated by KAWNEK, managed by B. Lalmalsawma (“we”, “our”, “us”).

Please read this policy carefully before making any payment for our services.

1. Nature of Services

KAWNEK provides digital services including:

  • Website Design
  • Website Development
  • E-commerce Website Development
  • UI/UX Design
  • Website Maintenance & Support
  • Landing Page Development
  • Custom Web Solutions
  • Domain & Hosting Assistance
  • Related IT and Digital Services

As these services involve customized work, professional expertise, consultation, and digital deliverables, payments made towards services are generally non-refundable.

2. No Refund Policy

All payments made towards:

  • Website development services
  • Website design services
  • Consultation fees
  • Maintenance and support services
  • Custom development projects
  • Domain and hosting assistance
  • Any other digital services

are non-refundable.

Once a project is confirmed and work has commenced, no refund requests shall be entertained.

3. Duplicate Transaction Refund

Refunds will be provided only in the following circumstance:

✅ Duplicate Transaction

If a customer is charged more than once for the same service due to a technical issue, payment gateway error, or duplicate payment:

  • The duplicate transaction will be verified by our team
  • Upon successful verification, the excess amount will be refunded
  • The refund will be processed and credited back to the original payment method within 7–10 business days.

4. Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind
  • Project cancellation by the client after commencement of work
  • Delays caused by client-side approvals or content submission
  • Dissatisfaction arising from changes outside the agreed project scope
  • Third-party service costs including domains, hosting, plugins, APIs, software licenses, or related services

5. Refund Request Process

For duplicate transaction claims, customers must provide:

  • Transaction ID
  • Payment proof
  • Date of transaction
  • Contact details

Requests may be submitted to malsawma004@gmail.com.

6. Limitation of Liability

KAWNEK shall not be liable for any indirect, incidental, or consequential losses arising from the use of its services.

Our total liability shall not exceed the amount paid for the relevant service.

7. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice.

Any changes shall become effective upon publication on the Website.

8. Contact Information

KAWNEK
📞 +91 9996244310
📧 malsawma004@gmail.com